Privacy Policy

Last updated: 25 August 2026

GlobalSoftKeys (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website (globalsoftkeys.net) or use our software and IT support services. It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

GlobalSoftKeys is the operator of the GlobalSoftKeys website and services. For the purposes of data protection law, where applicable, we are the “data controller” of your personal data.

If you have any questions about this policy or how we handle your data, contact us at: contact@globalsoftkeys.net .

2. Information we collect

We may collect and process the following types of personal data:

  • Identity and contact data: name, email address, telephone number, billing and company details when you contact us, register an account or place an order.
  • Transaction data: details of products or services you purchase and payment information (payments are processed by our secure third-party payment providers; we do not store full card details).
  • Technical data: IP address, browser type and version, device information, operating system and other technology on the devices you use to access our site.
  • Usage data: information about how you use our website and services.
  • Support data: information you provide when you request IT support or troubleshooting, which may include details about your systems and software.

3. How we use your information

We use your personal data for the following purposes and on the following legal bases:

  • To provide our software, IT support and troubleshooting services to you (performance of a contract).
  • To process and deliver your orders and manage payments (performance of a contract).
  • To respond to your enquiries and provide customer support (legitimate interests / performance of a contract).
  • To send you service-related communications and, where you have consented, marketing communications (consent / legitimate interests).
  • To improve our website, products and services (legitimate interests).
  • To comply with legal and regulatory obligations (legal obligation).

4. Cookies and similar technologies

Our website uses cookies and similar technologies to distinguish you from other users, remember your preferences, analyse site traffic and serve advertising. Cookies are small text files placed on your device when you visit a website.

We use the following categories of cookies:

  • Strictly necessary cookies: required for the website to function, such as security and basic navigation.
  • Analytics cookies: help us understand how visitors use our site so we can improve it (for example, Google Analytics).
  • Functional cookies: remember your preferences and choices.
  • Advertising cookies: used to deliver relevant ads and measure their effectiveness.

When you first visit our site, we will ask for your consent to non-essential cookies through a cookie banner. You can withdraw or change your consent at any time through our cookie settings. You can also set your browser to refuse some or all cookies, but parts of the site may not function properly as a result.

5. Advertising and Google AdSense

We may display advertising on our website, including ads served by Google through the Google AdSense programme. In connection with this:

  • Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website or other websites.
  • Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visits to our site and/or other sites on the internet.
  • Users may opt out of personalised advertising by visiting Google’s Ads Settings.
  • You may also opt out of third-party vendor cookies for personalised advertising by visiting www.aboutads.info.

For more information on how Google uses data when you use our site, see Google’s Privacy & Terms.

6. Sharing your information

We do not sell your personal data. We may share it with:

  • Service providers who help us operate our business (for example payment processors, hosting providers, analytics and advertising partners), who are bound to process data only on our instructions.
  • Professional advisers such as accountants and lawyers where necessary.
  • Authorities or regulators where we are required to do so by law.

7. International transfers

Where we transfer your personal data outside the UK, we ensure an appropriate level of protection is in place, such as UK adequacy regulations or standard contractual clauses.

8. Data retention

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

9. Your rights

Under applicable data protection law you may have the right to: access your personal data; request correction or erasure; restrict or object to processing; request data portability; and withdraw consent at any time.

To exercise any of these rights, contact us at contact@globalsoftkeys.net . You may also have the right to lodge a complaint with the relevant data protection authority.

10. Data security

We have put in place appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact us

GlobalSoftKeys
Website: globalsoftkeys.net
Email: contact@globalsoftkeys.net

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